Bummer. I've been there. It's so tough to make iterative change to software when those who are "in charge" of what you do everyday keeps interrupting or changing the rules to the game.
Sjoerd Nijland writes on the Serious Scrum blog:
As Scrum is a framework for developing, delivering, and sustaining complex products, and, if your management isn’t actively engaged in this exercise, it indeed may not make immediate sense for them to adopt the framework. Scrum could thus be perceived to be for developers only. Or perhaps Scrum was introduced by and is still contained to the development organization. In this case it may make sense to talk about the definition of ‘Product’. Would it make sense for the Management Team, to consider the organization itself as a product?
If your team does Scrum, you should 100% read this.