Did you know transparent companies actually have happier customers? It makes your company more human, more relatable, and easier to trust.
One way to be more transparent with your customers is by having better communication when your web service is down. If you embrace transparency during downtime, your customers will remember how you responded more than inconvenience it caused them.
StatusPage.io gives you all the tools you need to turn an otherwise bad situation into a memorable customer experience.
Special thanks to StatusPage.io for sponsoring the RSS feed this week.