It has become even more clear to me during the era of COVID-19 that poor communication is the reason systems and relationships fail. Every time I’ve failed to get what myself, my team, or a community wanted out of an engineering team was because I neglected to communicate why and how it would be impactful to them in a digestible way.

In this post, I share a few lessons learned as a non-technical launching hardware and software products over the last decade. We’ll explore tactics and skills teams can use to communicate more effectively.