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Simon Schultz

Founder of Stuff. Vespa Piaggio Ciao Moped Rider. I surround myself with good people to get stuff done. Also maker of

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Simon Schultz

Why everyone should read support emails

What would happen if everyone in your company was reading and responding to incoming support emails? In this post, Simon Schultz shares why he spends more time on incoming support emails than internal reports, plus six good reasons you should do so as well.

I love my numbers, and I love my spreadsheets, but the heart and soul of all the great people using and being in contact with your service, product and company are too often buried somewhere in a soulless column in your beloved spreadsheets.

Valuable insights, information, and data are too often ignored and forgotten.

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