Adam Keys

Don’t be spooky  ↦

Sound career && life advice by Adam Keys:

It’s possibly the best advice for managers I’ve given so far. When you’re communicating with your team, lead with context and reassurance. Never message someone on your team, “let’s talk when you get a minute”. That’s void of information and scary as heck!

I have to remind myself of this when I’m rushing. It’s faster to ping someone to arrange a synchronous talk than it is to write out what I need to say and cover all the bases. But that doesn’t give me license to skip all the context. Broad strokes are okay. An information vacuum is not okay.

Hmm I probably have to work on this one…


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