Jeremy Keith starts off his 24 Ways article by reminding us of Murphy’s Law. What does this have to do with the web you may ask? A service worker is a Murphy-battling technology that you can inject into a visitor’s device from your website. Once it’s installed, it can intercept any requests made to your domain. If anything goes wrong with a request—as is inevitable—you can provide instructions for the browser. That’s your opportunity to turn those server outage frowns upside down. Take those network connection lemons and make network connection lemonade. Just as we design 404 pages, designing a pleasant offline experience is important.