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Basecamp details biggest outage yet in episode of Rework podcast  ↦

Who knew an audio post-mortem could be so fun to listen to!

On Thursday, November 8, Basecamp 3 went down for almost five hours. It was the worst outage to hit the company in a decade and a stress test of Basecamp’s practices around internal communication, customer support, and calm work. Today’s episode goes inside the company on November 8 to see how the outage unfolded.


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