GitLab’s the latest punching bag for entitled users  ↦

This post reacting to other people’s reaction to GitLab’s recent free tier changes starts kinda rant-y:

Lots of users expect to get things for free, forever, from for-profit companies that don’t answer to them. Those users contribute almost nothing1 to the bottom line for the for-profit companies, and actively drive up costs for them. Yet, somehow, with no skin in the game, they feel entitled to complain and badmouth the companies because they’re not getting as much value for their monthly contribution of nothing at all.

But it ends with a pretty strong call to build things for ourselves:

Create a business case, get the funding, stand up the infrastructure, and pay people to work on it rather than expecting for-profit companies to prioritize (what you see as) the public good over profit. Whether that’s how things should be or not, it is how they are and that isn’t going to change as long as the only movement in the direction of change is people hectoring for-profit companies to do better.


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