Ned Batchelder nedbatchelder.com

How to be helpful online  ↦

Ned Batchelder:

Helping people online is difficult. We expect technical questions and discussions, but everyone involved are just people, so it doesn’t always go smoothly. There’s no way to guarantee a good outcome, but there are things we as helpers can do to improve the interactions.

Ned shares a dozen ways we can work to be more helpful online. Excellent stuff. 👌


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