Floor DrEES Phusion Blog

Monitoring GitHub issue tickets through automated tagging

The Phusion team open sourced their customer support product –Support Central– which pulls in support requests from different channels, including GitHub Issues.

GitHub tagging through Support Central allows our bootstrapped team to get a quick overview of which tickets are potentially blocked, rather than us periodically scrolling through the list and re-reading all the tickets.

Perhaps your team will find it as useful as they do.

Source: https://blog.phusion.nl/2018/05/09/open-sourcing-phusions-customer-support-product/


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