Why write postmortems?  â†¦

Postmortems are a healthy exercise to do after an incident to learn the specifics of why it happened and what needs to be done to prevent it from happening again.

A good report captures the risks of current services, and helps Product and Engineering to more proactively prioritize work on services.

Someone from outside your team should be able to read your postmortem report and answer these five questions…


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