We’re talking about designing and building HEY with Jonas Downey, the lead designer behind HEY. In their words, “Email sucked for years, but not anymore.” We were super interested in how they went about solving the problems with email, so we invited Jonas on to share all the details and a behind-the-scenes look at the making of HEY.

Have you heard the phrase, “Put yourself in their shoes?” In this episode, the conversation focuses on the “HOW” and why it all begins with empathy. Empathy is the key that enables access to another person’s perspective and emotional state. It is also a fundamental aspect of building and sustaining relationships with others. The fascinating thing is that there are 3 types of empathy: cognitive, social, and empathic concern. Plus there’s a counterpart component called compassion that moves us to take action.

We first launched a membership back in 2013… before they were cool! 😆 Now we’re back with a brand new edition. It’s called Changelog++ and we hope you love it. This episode of Backstage is a tell-all about the program. Why we think the timing is right, what we hope it can become, how we’re experimenting with ideas to make it great, and what you can do to get involved.

Jeff Sheldon is the founder and creator of Ugmonk. Jeff is a designer by trade, and an entrepreneur by accident. I been following Jeff’s journey for the better part of Ugmonk’s existence. I’m also a customer. Jeff and I hold several similar values near and dear to our hearts. In addition to my appreciation for Jeff’s product design abilities, and how he leads his business, I also appreciate Jeff’s awareness and focus on the long hard path.

Kayla Cinnamon, Program Manager at Microsoft for Windows Terminal, Console, Command Line, and Cascadia Code joined us to talk about the release of Windows Terminal 1.0 and the new Windows command-line experience. We talk about everything that went into rethinking the command line experience on Windows, the UX and UI design behind it all, the learnings of working in open source, and what’s to come for the Windows command line experience.

Adam loves a good dark theme and supporting a fellow creator, and Hedy Li finished the episode we did with Nikita Prokopov covering FiraCode and reached out saying Zeno Rocha’s work on Dracula deserved the same credit. We agreed. So we linked up with Zeno about his passion for open source, how he’s changed his mind on making money with open source, his big release of Dracula Pro and the future of Dracula, and of course his new book – 14 Habits of Highly Productive Developers. Check for a link in the show notes for details on how to get your hands on Zeno’s book for free through our giveaway.

Today’s episode features our very first guest. We’re joined by Danielle Rath, a notable expert and product developer in the caffeine and energy drink industry. Danielle is the founder of GreenEyedGuide Research and Consulting where she shares science-based information about energy drinks and caffeine, and helps people and companies where fatigue and caffeine use are prevalent. In this lengthly episode, we talk through all aspects of the science behind caffeine — its chemical structure and half-life, where and how it’s being used, the good, bad, and the ugly, as well as practical advice for everyday consumption. If you consume caffeine of any sort, this is a must listen episode.

We’re joined again by José Valim talking about the recent acquihire of Plataformatec and what that means for the Elixir language, as well as José. We also talk about Dashbit a new 3 person company he helped form from work done while at Plataformatec to help startups and enterprises adopt and run Elixir in production. Lastly we talk about a new idea José has called Bytepack that aims to help developers package and deliver software products to developers and enterprises.

Guy Podjarny is the Founder of Snyk, a security platform that empowers software-driven businesses to develop fast and stay secure. Prior to Snyk, Guy founded Blaze which was acquired by Akamai and became CTO. We talked through the topic of acquisition — the sale, the merge, the learnings, and why Guy might not be planning for Snyk to be acquired anytime soon. We started the conversation with Snyk’s recent raise of $150 million dollars.

A listener request led us to Nikita Prokopov and FiraCode, and we’re sure glad they did. When we think of open source software, fonts aren’t usually high on the list of things that need maintaining. That’s not true when your font also supports hundreds of programming ligatures like FiraCode does. Nikita has his hands full!

How reflective are you with the thoughts you think? In this episode, Mireille and Adam talk through a few more cognitive distortions. These “distortions” are general tendencies or patterns of thinking that are false or inaccurate, which also have the potential to cause psychological damage. Generally speaking, people develop cognitive distortions as a way of coping with adverse life events. The more prolonged and severe those adverse events are, the more likely it is that one or more cognitive distortions will form. By recognizing these patterns in our thoughts and possibly how, when, or why we’re prone to use them, like many things, we create the opportunity to change them.

We’re joined by Ronak Shah and Beth Dakin from the Safari team at Apple about their announcements at WWDC20 and the release of Safari 14. We talk about Safari WebExtensions, Face ID and Touch ID coming to the web, Safari’s plans to advance the web platform, and it all comes down to their focus on privacy, power, and performance.

We’re revisiting Shape Up and product development thoughts with Ryan Singer, Head of Product Strategy at Basecamp. Last August we talked with Ryan when he first launched his book Shape Up and now we’re back to see how Shape Up is shaping up — “How are teams using the wisdom in this book to actually ship work that matters? How does Shape Up work in new versus existing products?” We also talk about the concept of longitudinal thinking and the way it’s impacting Ryan’s designs, plus a grab bag of topics in the last segment.

You are not what you’ve been dealt. You might have heard in your life that you’ve inherited bad genes or even good genes, and from that you conclude that you’re doomed or blessed. In some cases there’s a margin of truth to that. However, the role of genes, Epigentics, and Neuroplasticity tell a different story. It’s a story of hope and opportunity for change.

The incomparable Jessica Kerr drops by with a grab-bag of amazing topics. Understanding software systems, transferring knowledge between devs, building relationships, using VS Code & Docker to code together, observability as a logical extension of TDD, and a whole lot more.

How much do you focus on your sense of touch? Have you ever considered how or why this sense is so critical to our lives and how we manage ourselves? In this episode, Mireille and Adam discuss the neurophysiological underpinnings of our sense of touch and how our brains process these sensory experiences. According to David Linden, Ph.D., Professor of Neuroscience at Johns Hopkins University School of Medicine, “The sense of touch is intrinsically emotional.”

Not only is touch relevant to our emotional experience, but it is a foundational aspect of the development of our nervous system and it impacts how we manage stress and respond to pain. It isn’t surprising then to consider that touch is also extremely relevant to our relationships as we are apt to feel more connected to those with whom we engage in touch.

Sid Sijbrandij is the Co-founder and CEO of GitLab — an all-remote company and complete DevOps platform. As a company, they have their eyes set on taking the company public to IPO and they’re very outspoken about their culture, open handbook, and how they work as an all-remote company. We talk through where Sid came from, the early days of GitLab, why IPO vs a private sale (like GitHub), what it means to put “family and friends first, work second,” how we should view work, and his biggest fear — the company failing.

We’re talking about all things all-remote with Darren Murph, Head of Remote at GitLab. Darren is tasked with putting intentional thought and action into place to lead the largest all-remote company in the world. Yes, GitLab is 100% all-remote, as in, no offices…and they employee more than 1,200 people across 67 countries. They’ve been iterating and documenting how to work remotely for years. We cover Darren’s personal story on remote work while he served as managing editor at Engadget, his thoughts on how “work” is evolving and ways to reframe and rethink about when you work, this idea of work life harmony, and the backstory and details of the playbook GitLab released free of charge to the world.

Researchers have examined the power of story and discovered the way in which stories provide a framework that has the capacity to transcend language for universal understanding. According to Joe Lazauskas, “Stories illuminate the city of our mind…stories make us remember and they make us care.” In this episode we dive deep into the power of story to explore the ways in which stories play a role in our emotions and in our relationships with others.

Plausible creators Uku Täht and Marko Saric join the show to talk about their open source, privacy-friendly alternative to Google Analytics. We talk through the backstory of the project, why it’s open source, the details behind a few viral blog posts Marko shared to bring in a ton of new interest to the project, why privacy matters in web analytics, how they prioritize building new features, the technical details behind their no cookie light-weight JavaScript approach, and their thoughts on a server-side option.