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Nora Jones

Nora Jones changelog.com/posts

“Incident” shouldn’t be a four-letter word

We truly believe that incident analysis can be your organization’s secret weapon that will allow you to gain value from your incidents, but we know getting started can be a daunting task. We’ve been in your shoes and we’ve seen and heard how excruciatingly intimidating it is for many engineers to lead an incident review. This guide is your toolbox, packed with practical, easy-to-adopt strategies for getting you set up to do your first one.

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