Paul Orlando is back to talk about his book titled āWhy Now?ā You may remember Paul from his last appearance (a fan favorite) talking with Jerod about complex systems & second-order effects. Paulās book, āWhy Now?ā explores the concept of timing and the importance of understanding the āwhy nowā in business and product development. We discuss timing examples from the book that were either too early or too late (such as the first video phone and car phones), the need to consider both technological advancements and user demand when assessing timing, the significance of timing in the success of companies like Apple and the launch of the iPhone, Uber and Heroku, and more. Also, join our Slack community for a chance to get a signed copy of Paulās book.
Paul Orlando: Okay, so the 12 that I list are technological related ones⦠So you might be thinking here of like even Mooreās Law kind of examples, or I gave like [unintelligible 00:53:09.19], other types of network-related, bandwidth-related examples⦠Social and behavioral changes⦠Thereās some social and behavioral things that stay the same across centuries. People love music - I donāt think thatās going away in the future, no matter how long you wait. And thereās other just maybe more cultural effects that do change generation to generation.
Thereās regulatory and legal drivers, and some of these function like an on/off switch; it is completely prohibited to do a certain thing, or itās mandated you must do it. Others are more like a dimmer switch; like, thereās some gray area. And I give, different examples there, like patent protection, where itās strongly enforced, versus - you know, it could be state by state; say like legalization of different products.
Installed base is another one. So when you rely upon the existence of another product thatās out there, so like the smartphone, or smartphones with the App Store installed⦠Like, Uber did not need to also develop the smartphone, and then hand that out to all of its customers, so you can rely on an installed base another company invested in.
The crisis one we mentioned⦠The economic driver is, I think, pretty straightforward. So there are growth times in the economy, times of decline; that might drive different behaviors. Networks we kind of mentioned, but as opposed to the installed base examples. Itās about the connections in a network.
So again, going back to the Uber example - you had people navigating with these old Tomtom devices in their cars, but those were not networked. So if I want to create a rideshare business, I need whatever that device is, whether itās a smartphone or some other standalone device, I need them to be networked for the communication between the driver and picking up the passenger.
Distribution is another one. So different ways that you can reach customers, resources⦠Capital access is a big one, especially Iāll say for the last few years, because we went from an era where the money was kind of flowing⦠Both low interest rates, so you had to look for high-yield, places to invest, but then also COVID era, the first part, when a lot of money was pumped into the economy, and [unintelligible 00:55:38.00] valuations were going through the roof⦠And then a year, year and a half later that dried up. Huge valuation cuts, startups that were expecting that they were going to be investing heavily in growth, but maybe it was not profitable growth, and then they canāt raise the next round, and they have to shut down.
[00:56:00.13] Organizational drivers⦠So this is where the organizations themselves can learn internally, and then be more efficient.
Available talent. So what is your access to people that can actually build the thing? Is it that thereās just not enough people with ā I guess the joke is I want 20 years of generative AI experience on my team. People donāt exist. Versus āOh, we are producing these new experts at a good rate.ā
And then lastly, demographic drivers. So you might just look at how populations age, or health needs, things like that. Itās a long list, and Iāve figured that any startup is probably really dipping into one, two, maybe three of those⦠And then to make that process maybe a little easier, to give people some ideas, at the end of the book I include what I call timing patterns. So we see combinations of these in different ways, and what ends up happening in some of those combinations⦠So that might give you an idea, if you have a tech driver with a capital access driver and a demographic driver - what are some examples of companies benefiting from that or not?
But yeah, Iād say the approach that I would take - because you mentioned Lean Startup, that book changed the way people ended up building companies after that came out⦠Yeah, what I hope people end up doing as a result of reading this āWhy Nowā book is theyāve probably already been thinking about the impact timing has, either on themselves, or theyāve seen other startups, other products kind of benefit or suffer because of timing⦠So theyāve started thinking about this, but this book will give them a bit of a process to follow, that I think is helpful. And then a lot of examples of other companies that either did this really well, or poorly. So I tried to write it in a way that was pretty straightforward⦠Basically, I want people to be different, and to act in a different way because theyāve read this. And yeah, I think a combination of the methodology, and then all the examples does that.